LANGUAGE ASSISTANCE / NONDISCRIMINATION NOTICE

We provide free services to help you communicate with us. Such as, letters in other languages or large print. Or, you can ask for an interpreter. If you need help, you can request language assistance by calling the following phone numbers.

ATENCION: Si habla espanol (Spanish), hay servicios de asistencia de idiomas, sin cargo, a su disposicion. Llame al numero de telefono gratuito que aparecen en su paquete de admision.

Si no es miembro de Texas United Home Health, llame al 1-888-507-5006 (TTY 711).

Texas United Home Health on behalf of itself and its affiliates does not treat patients/clients differently because of sex, age, race color, disability or national origin.

If you think you were treated unfairly because of your sex, age, race, color disability or national origin, you can send a complaint to the Civil Rights Coordinator.

Online: admin@texasunitedhomehealth.com

Mail: Civil Rights Coordinator

Texas United Home Health Civil Rights Grievance

702 Houston St. Suite 144

Fort Worth, Texas 76102 

You must send the complaint within 60 days of the incident. We will send you a decision within 30 days. If you disagree with the decision, you have 15 days to appeal.

If you need help with your complaint, please call the toll-free phone number listed on your admission packet (TTY/RTT 711). We are available Monday through Friday, 8 a.m. to 5 p.m. CT.